Family Eye Care of the Carolinas in Aberdeen accepts and files a wide variety of insurance. We currently participate with the following VISION plans:
- Community Eye Care
- VSP (Scheduling Spring 2024)
We currently participate with the following MEDICAL plans:
- Aetna (Aetna Choice POS II Open Access, Aetna Medicare, Aetna Open Access)
- some BCBSNC ( ONLY BlueAdvantage, Blue Select, BlueCare, Blue Options, Blue Value, ClassicBlue and NC State Health plan )
- First Carolina Care
- First Medicare Direct
- Medcost
- Medicare Traditional
- NC Medicaid (limited to Medicaid Direct, Carolina Complete Health, HealthyBlue, UnitedHealthcare Community Plan and WellCare)
- Tricare
- United Healthcare (United Healthcare Choice, United Healthcare Premier, United Healthcare Choice Plus)
- UMR
Don’t see your plan on the list, call us or check your plans website or customer help number. If your policy requires an authorization you will need to obtain one prior to your visit. We welcome your questions on insurance coverage and financial options. We’re here to help!
If you have separate vision and medical insurance, make sure you inform staff which one you will be using when making your appointment. If your insurance requires authorizations, make sure to obtain the appropriate one at least 7 days prior to appointment. Services provided without authorization are the full responsibility of the patient.
Please be aware that all co-payments and deductibles are due on the day of service. A $20 statement fee will be applied to any account where co-payment, deductible, and/or non-covered services charge is not paid in full at check out on the day of service.
For your convenience, we also offer various alternate payment methods for vision services rendered:
- Credit Card: Visa, MasterCard, Discover, American Express
- Check
- CareCredit
For Tricare patients - know your benefits
Select active- receives one routine eye exam every 365 days(1 year) from your last exam and does not require prior authorization for any medical exams.
Select reserved- receives one routine eye exam every 365 days(1 year) from your last exam and does not require prior authorization for any medical exams.
Select retired- does not have a routine eye benefit (unless the patient is between the age of 3 and 6 years old) and does not require prior authorization for any medical exams.
Prime active- receives one routine eye exam every 365 days (1 year) from last exam. Must get prior authorization for any medical or emergency eye visits. This is the responsibility of the patient to obtain this for those visits. Contact your primary care manager at your doctor's office to start that process.
Prime retired- receives one routine eye exam every 730 days (2 years) from last exam. Must get prior authorization for any medical or emergency eye visits. This is the responsibility of the patient to obtain this for those visits. Contact your primary care manager at your doctor's office to start that process.
Prime active or retired- if you choose not to obtain prior authorization, we can bill POS (point of service) and you will be responsible for that day's visit.
Prior authorization does not guarantee payment. You may need to talk with your insurance company as to why this can happen. Please refer to your Tricare insurance manual for details about your insurance.
Routine eye exams by an ophthalmologist or optometrist begin at age 3.